Frequently Asked Questions
Everything you need to know about shopping with Soft Taco Reusables.
What makes your reusable products different from disposables?
Our products are designed for longevity and sustainability. We use high-quality, non-toxic materials that are easy to clean and built to replace hundreds of single-use alternatives, helping you reduce waste without sacrificing convenience.
How do I care for and clean my Soft Taco items?
Most of our textile-based products are machine washable on a cold, gentle cycle. For our silicone or hardware items, we recommend hand washing with mild soap and warm water. Detailed care instructions are included with every purchase.
How long will it take for my order to arrive?
We typically process orders within 1-2 business days. Standard shipping within the continental US usually takes 3-7 business days. You will receive a tracking number via email as soon as your package ships.
What is your return policy?
We offer a 30-day return window for unused items in their original packaging. Due to the hygienic nature of some of our personal care products, we cannot accept returns on items that have been opened or used.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout. Please note that customers are responsible for any local customs duties or taxes.
Are your packaging materials eco-friendly?
Absolutely. We practice what we preach by using 100% plastic-free, recyclable, or compostable shipping materials to ensure your order arrives safely with the smallest environmental footprint possible.